The following was yet another conversation with Yodel chasing yet another missing parcel, although to call it a conversation would have required them to have responded to both of the times I wrote on their “live chat” this evening rather than just cutting me off. I’m thinking that perhaps, rather like Nigel Farage who was de-banked, I have been de-Yodel’d.
Good Evening, Joe. Thank you for contacting Yodel Live Chat, my name is Joshua. How are you doing today?
Inraing Joshua Dailiam • 6:52 PM
I have now got another parcel which your driver had delivered to the wrong address this latest missing one is JJD0002247647495414 Your driver has delivered three other parcels to three different addresses, luckily my neighbours bought them round to me but I am getting sick to death of your drivers inability to deliver anything to my house. I still have one missing from two weeks ago, this service is absolutely useless, nothing we have ordered recently that your company has tried to deliver has been delivered to my house and we have been in every day so there is no excuse not to deliver, all the other delivery companies have no problem finding my house, we have massive 10 foot tall black gates with the name clearly in white letters down the left-hand side. Can you please tell me where my parcel has been delivered to and show me a photograph of the door so I can attempt to go and look for it.
6:52 PM
There was no response except to offer me the option to fill in their survey as to how well they had done which offered the choice of scoring them on a score of 1 to 5, although personally I thought they had a bloody cheek with this scoring system as I would have thought that with the abysmal service this company is able to offer the score should begin with a minus figure and quite a large one at that.
Altogether, this is now a sum total of five different parcels Yodel have managed to deliver to four different addresses, none of which are mine in the last two weeks and were it not for the good manners of some of my neighbours who came to my house with them I would have received none.
One has to wonder how they still employ the driver on my route, for without a doubt he or she must be doing the same with everyone else’s parcels. It’s a bloody sad reflection on modern life that, this useless individual is the best they can find to employ, or conversely with modern employment law, even with their complete incompetence they are unable to sack them.












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